MCLT Homeownership Manager

The Homeownership Manager oversees stewardship, education, and sales for MCLT and is the primary representative of MCLT’s homebuyer programs and the main contact for applicants, buyers, real estate, and financing partners. The Homeownership Manager conducts homebuyer intake and counseling and guides buyers through the sales process. The Homeownership Manager will also assist the Executive Director and relevant committees with acquisition of land/buildings, as well as development standards and project management for properties.

POSITION STATUS

The Homeownership Manager is a full-time, exempt, at-will employee hired, supervised, and evaluated by the Executive Director. As MCLT grows and changes, this position may be expanded or changed based on need. The Homeownership Manager reports directly to the Executive Director.

SPECIFIC RESPONSIBILITIES

1. Develop and maintain sound housing practices. Create and maintain housing policies, procedures, and tools needed to perform sound applicant and buyer processing, data collection, and educational programs. Keep MCLT up to date with standard housing practices such as: Fair Housing Act, American Disabilities Act, Anti-discrimination, diversity, CLT best practices and data collection for funding partners.
2. Applicant intake and processing. Maintain applicant intake and data collection processes according to MCLT policies and procedures. Update software and processes where needed to meet funder and government needs for reporting.
3. Counsel and provide resources to applicants and buyers. Act as a main point of contact for applicants and buyers to obtain resources for personal fiscal management and home ownership information.
4. Increase the MCLT Buyer Pool. Ensure that MCLT has a robust buyer pool through community outreach events, surveys, and other means of applicant outreach.
5. Guide homebuyers through the sales and resale process. Work closely with lending, real estate, and legal partners to complete sales and resales of MCLT homes with homebuyers. Ensure that buyers are prepared from application to move in and thereafter.
6. Work with sellers interested in selling their MCLT home. Calculate the resale price, oversee the contracting and closing process to ensure properties transfer from one eligible owner to the next.
7. Manage and support properties. Communicate with current homeowners about property needs or potential issues including disputes, defaults, and repairs or property maintenance. Help homeowners work through challenges while maintaining their autonomy and preserving resources to the extent possible for MCLT purposes.
8. Develop and execute homebuyer educational programs. Create relevant and timely educational programs for current and prospective homeowners. This includes neighborhood orientations, MCLT homebuyer information sessions, and events for highlighting lending partners, home sales and other homebuyer opportunities.
9. Develop and Steward partner relationships for homebuyer programs. Develop and maintain relationships with lenders, realtors, title companies, attorneys, housing counselors and other partners that assist MCLT with the homebuyer and post purchase experience.
10. Participate in Housing Advocacy Groups. As needed the H.D. will participate in housing advocacy and resource groups to further the mission of MCLT.
11. Assist the Executive Director with tasks and activities as needed.

DESIRED SKILLS AND QUALIFICATIONS

• Fluent in English and Spanish highly desirable
• Ability to listen and communicate clearly
• Ability to listen to people’s needs, mediate, and work as part of a team
• Minimum 2 years’ experience with CLTs, real estate, lending, homebuyer education or affordable housing
• Passion for affordable housing, Milwaukee neighborhoods and for helping others
• Ability to work independently and as part of a team
• Dependable and timely in completing tasks
• Creativity, problem solving and process improvement skills
• Strong project management capabilities
• Strong writing skills
• Ability to manage multiple projects
• Careful attention to detail
• Proficiency with MS Office Suite, especially Excel, Dropbox, Salesforce, Adobe, and Gmail, Google Calendars and Zoom preferred and willingness to learn new applications including HomeKeeper (a Salesforce application).
• Preferred training and experience: HUD Housing Counselor, Fair Housing, USDA 502 Direct Loan Packaging, First Time Homebuyer Course, Real Estate license or working knowledge of real estate documents and basic principles.

To apply: Send resume to:

Lamont@milwaukeeclt.org